Quality

QUALITY CONTROLS

Our mission is clear: To focus on the needs of our clients, demonstrate the highest level of customer service,  improve our efficiency and productivity, maintain a complete transaction file and provide the solutions our Buyers and Agents need. 

CALL TOM FLECKY AT (951) 903-3883 TO GET STARTED !

add realtor quality milestones; pre-listing issues, interviewing buyers and sellers, advertising rules and agent ethics.

Milestone deadline expediting based on days since the start of the transaction. For example; day 7 is about the seller providing important disclosures. start with 00 at open escrow, 07 for seller disclosures.

Over 100 potential forms, reports or receipts can be part of a real estate transaction.

add “major issue” in italics right below title.

QC MILESTONES

FIRST CONTACT

First
Contact

x

Education Starts

x

Loan
Application

x

Turn in
Paperwork

x

LOAN APPLICATION

First
Contact

x

Education Starts

x

Loan
Application

x

Turn in
Paperwork

x

LISTING APPOINTMENT

Listing Presentationl

x

Listing Issues

x

Listing Agreement and Disclosures

Done using approved “Residential Purchase Agreement” form. Specific details and changes to agreement must be approved by Buyers.

Other Listing Isues

x

MORTGAGE LOAN APPLICATION

Loan Prequal

x

Loan Application

Done online. Loan Officer will run credit report.

Send in Documentation

Underwriter Pre-Approval

x

SHOPPING AND MAKING OFFERS

Dream Scenario

x

Start
Shopping

x

Make
Offers

[RPA, RLAS] Done using approved “Residential Purchase Agreement” form. Specific details and changes to agreement must be approved by Buyers. [ASA if 3+ buyers]

Seller
Acceptance

x

ACTIVE TRANSACTION – BOTH SIDES – Done immediately

Open
Escrow

Day 0 after purchase contract agreement date.

Escrow Orders Reports

[NHD,PRE-LIM]

Buyer & Seller
Packeges Sent out

x

HOA

X

ACTIVE TRANSACTION – BUYER SIDE -Done by day 4

x

x

Loan
Estimate

Must be done by day 3 after specific property has been announced to the bank.

Order The Appraisal

Ready with smoke&co2 detectors, water heater attached.

Buyer
Disclosures

X

ACTIVE TRANSACTION – SELLER SIDE – Done by day 7

Open
Escrow

Day 0 after purchase contract agreement date.

x

Seller
Disclosures

[SPQ, TDS, AVID-LA] Must be done by day 7 after acceptance. (unless changed on RPA)

Other Seller
Disclosures

Must be done by day 7 after purchase contract agreement date (unless changed in contract)

INSPECTION PERIOD – Normally 10-14 days after acceptance

Appraisal and Home Inspection

x

Review all other Reports

[NHD,PRE-LIM,HOA][RFR]

Solve Repair Issues

{RR, RRRR]

Inspection
Deadline

Must be done by day 17 after purchase contract agreement date (unless changed in contract)

BUYER LOAN APPROVAL – Normally 14-17 days after acceptance

X

x

Formal Loan
Approval

x

X

x

Inspection
Deadline

Must be done by day 17 after purchase contract agreement date (unless changed in contract)

REPAIRS AND CONTINGENCIES – Done by day 17 after acceptance

Loan Approval
Deadline

Must be done by day 17 after purchase contract agreement date (unless changed in contract)

Contingency
Release

x

Loan Closing
Disclosure

Must be done by day 3 before loan closing.

Loan
Clear to Close

Underwriter gives approval to order loan documents and disclosures.

DUCKS IN A ROW

X

x

Utilities

x

Move

x

Buyer sign Closing Disclosure

x

FINAL DAYS

Sign
Loan Documents

x

Bring in
Funds to Close

x

Final Property
Walk Thru

x

Fund
and Record

x

AFTER THE SALE

X

x

X

x

X

x

X

x

Tom Flecky

Tom has over 20 years experience in Real Estate and Mortgages. 

He has EXPERIENCED REALTORS who partner with him and help Buyers and Sellers get the smartest solutions to meet their dream scenarios. We specialize in buying and selling homes in Southern California!

Tom has also been doing MORTGAGES for many years. Our company GRAND AVENUE is a broker with over 40 banks and investors to choose from. We have access to all the great loan programs and can offer the LOWEST INTEREST RATES in the nation.

Real estate is one of the largest and most exciting investments one can make. We are here to make sure that your process is a fun and rewarding one!

_________

Welcome to

Grand Avenue Realty & Lending


We specialize in buying and selling homes throughout the state of California!
Our website is geared toward the Los Angeles, Orange and West Riverside county areas. We are specialists in our communities and we would be happy to help you with all of your real estate needs!

Throughout our website you will find many useful tools to assist with buying or selling a home. We are dedicated to providing the finest service available, and our website can be a great resource for you to use free! Make sure to bookmark our website for future use.

Are you looking to Buy? We will take the time to listen to your needs and desires to help you find the home of your dreams. Our “Smart Buyers” strategies will increase your buying skills and you will profit from the knowledge. Please fill out our request forms so I can help you in detail!

Are you trying to Sell? We are licensed Real Estate Specialists. We know our markets inside and out, and will do our best to make sure you receive top dollar for your home! Our home listing marketing approach is why we are so successful.

Are you looking to get a Mortgage? We are experts at all the great loan programs; Fannie Mae, FHA, VA, CalHFA and so many more… Our “Hand-On” approach and constant expediting is why we close your deals on time!

 

 

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